Speaking at the inaugural Google+ Hangout at Google’s offices in Venice Feb. 6, Los Angeles Mayor Antonio Villaraigosa unveiled the first citywide 311 smart phone application alongside the first major re-design of the city’s website in 15 years.
“We’re investing in a smart, social, and open government. Our new 311 smart phone app will put city services right in the palm of your hand,” said Villaraigosa.
The “My LA 311” mobile application will be available for download in the iTunes store and Google Play store on Monday, March 18. The app will allow residents to submit 311 service requests including pothole repair, graffiti removal, and bulky item pick-up through their mobile device.
Residents will also be able to pay their Department of Water and Power bill and locate city resources like parks, swimming pools, and libraries through the Neighborhood Info map program.
“The convergence of this new website, 311 app, and content manager position represents the dawn of a new age in the city of Los Angeles as we work towards an interconnected city, using all the brilliant technological tools being developed today,” said Councilman Joe Buscaino.
Features of the redesigned city website include live streaming home screen video, centralized job opportunities, and easy to access city services.
The app was developed by Los Angeles-based 3Di Systems.
“The city of L.A. has re-imaged its online presence,” said ITA General Manager Steve Reneker. “Our new site features richer content, social media connectivity, and online 311 services. I’m proud to say that we’ve built one of the best city websites in the country.”
Information, www.LACity.org.

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