Los Angeles International Airport (LAX), the largest U.S. airport to offer free wireless Internet service, surpassed one million public Wi-Fi sessions delivered in the month of July alone, airport officials said.
Last year, LAX began offering its passengers free access to unrestricted Wi-Fi through a concessions agreement with AWG, the leading provider of free airport Wi-Fi services in the U.S.
The airport provides the option of unlimited complimentary Wi-Fi sessions at basic speeds after engaging with brief, sponsored content. For those seeking a commercial-free experience with greater speed and bandwidth, a premium service option is available for a nominal fee.
“Since LAX began offering free Wi-Fi last year, we’ve seen the passenger experience improve tremendously,” said Los Angeles World Airports Executive Director Gina Marie Lindsey. “As we continue to build the future of LAX with the construction of the New Tom Bradley International Terminal and renovations to existing terminals, free Wi-Fi is a key component of LAWA’s commitment to providing excellent customer service.
“As part of this effort, we will continue to identify areas for network improvements within the 4 million square feet of terminal space at LAX and work alongside AWG to ensure an optimal web experience for all of our customers.”
Following the awarding of the contract in June 2012, AWG worked with LAWA to complete the majority of upgrades for the Wi-Fi service by September 2012. Ongoing upgrades will continue throughout the duration of the AWG agreement.
“One million users in a single month and nine million in the first year are phenomenal statistics as we are not aware of any other airport Wi-Fi network seeing this level of utilization,” said Scott Phillips, president and CEO at AWG. “We are happy to see so many satisfied visitors using the service at LAX and look forward to our ongoing work with LAWA to ensure the network continues to meet and exceed travelers’ expectations.”