The city of Santa Monica has been recognized by the Public Technology Institute as a leader in the application of Web 2.0 technologies and civic/social media tools.
Santa Monica is one of nine city, county and state governments nationwide to achieve the recognition based on strong results in citizen engagement, government accountability and operational efficiencies, city officials said.
“People expect to engage their governments using mobile devices and social media tools,” city Chief Information Officer Jory Wolf said. “This award recognizes the success we have had in anticipating and meeting this demand.”
The city employs over 180 social media tools including Facebook, Twitter, Yelp, Flickr, YouTube, blogs, alerts, podcasts, RSS feeds, video on demand, mobile applications and websites, web chat, online service requests, e-mail notifications and newsletters, mashups, and XML feeds for third-party service providers.
In recognizing the city’s application, the Public Technology Institute made special note of the transparency provided by the city’s Be Excited! Be Prepared website at The site provides a comprehensive view of major construction projects and traffic impacts to help residents, visitors, and businesses plan accordingly.
The mobile version incorporates GPS to display projects in the current vicinity of a user.